Handover Document for post installation solar customers
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Hello,
Following are the queries-
1. how many pages you want in the handover document?
2. Should we follow the same content which is already in the PDF or you will give us new content?
i would like to implement the information in the document attached exactly but add it in after the following -
intro
eg. Thanks for using KIK electrics on your recent solar installation.........
Next steps
(we will provide)
Document attatched
Hi, what's the content and structure of the handover document? Thanks.
we are aiming for a more generic document we can provide to all customers and fill in the blanks where required onsite. Therefore anything related to a specific design or customer needs to be removed. The document i provided was jsut as an example of what information we need to provide to the customer. i will also need a page after the introduction explaining the next steps of the process eg- "After installation completion we will arrange for an electrical inspector to visit your site. This process can take upto 10 working days depending on the inspectors availabilities and schedule. Your solar system will need to be left off until the inspector deems it safe to use. System has been turned on Once the inspection has been successfully completed and your system is now turned on we will engage with your retailer and provide all required documents for meter reconfiguration.
feedback please..
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