Hypothetical Customer Lifecycle
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Ce client a reçu 7 designs de Poster de la part de 4 designers. Il a choisi ce design de poster de Kishaloy_D comme design gagnant.
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Need a poster to show the lifecycle of a student going through university.
There are three main stages of the lifecycle, it also needs to visually loop back in some way to the start from the end of the 3rd stage.
1) Prospect – Strategy is to Acquire
There are three main sub experiences within this stage which are
a. Decide
b. Apply
c. On board
Within the Prospect stage we also need to show some Needs and Pain Points as below
Needs
• Validation on choices from peers or family
• Clear direction on choices
Pain Points
• Not sure where to start
• Poor navigation and information architecture
2) Current – Strategy is to Engage
There are three main sub experiences within this stage which are
a. Commence
b. Study
c. Complete
Within the Current stage we also need to show some Needs and Pain Points as below
Needs
• Access to peer groups and faculty
• Flexibility in modes of learning
Pain Points
• Quality of faculty engagement can vary
• Online tools are hard to use
3) Alumni – Strategy is to Retain
There are three main sub experiences within this stage which are
a. Graduate
b. Job Seek
c. Network
Within the Current stage we also need to show some Needs and Pain Points as below
Needs
• Options to further career
• Competency based learning
Pain Points
• Lots of irrelevant emails and mail
• Struggle to relate to Alumni programs
Marché(s) Cible(s)
Exec level, technology managers
Secteur / Type d'entité
Education
Styles de police à utiliser
Couleurs
Couleurs choisies par le client et à utiliser dans le design de logo:
Aspect
Chaque curseur illustre les caractéristiques de la marque client et le style que doit transmettre votre design de logo.
Élégant
Audacieux
Léger
Sérieux
Traditionnel
Moderne
Sympathique
Professionnelle
Féminin
Masculin
Coloré
Conservateur
Économique
Haut de gamme
Exigences
Doit avoir
- Simple visual elements
Ne doit pas comporter
- Try and avoid arrows, chevrons anything that strongly implies a process.